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Man refused to board a flight as COVID test was expired for 3 minutes
Published on: 2022-06-17
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A man said he was refused to board a flight because his nucleic acid test had been expired for three minutes, which sparked hot discussion online. In response, the airline denied the accusation, claiming that the man and his companions' tests had been expired for dozens of hours, and that the airline rearranged their travel.
 

The traveler, bound to fly from Southwest China's Chengdu to North China's Taiyuan on Monday, uploaded a video of himself negotiating with the ground service personnel of China Eastern Airlines, after he was refused on board because his nucleic acid test had been expired for three minutes.
 

The airline required passengers to show 48-hour valid nucleic acid test before boarding.
 

"I was just three minutes short, so the regulation asks you to count minute by minute? Second by second?" the man was recorded as saying in the video.
 

The video soon got trending on Chinese social media Sina Weibo, which topped the search result on Thursday, with 180 million reads as of press time. Some advocated there should be more flexibility in adopting such regulations: "this is way too rigid, what if the flight delayed, how to count that way?"; "sometimes the result won't even come out in 48 hours." Others also said the passenger should calculate the time before traveling.
 

Later the China Eastern Airlines posted a notice on Sina Weibo, saying the man was with two companions, and all their test results were expired for at least 48 hours, and the test results of their tests on the day before departure were not out yet. When the newest test results finally came out, the cabin door was closed, so the airline rearranged their flight.
 

The airline's police stipulate that 48-hour valid test is necessary for boarding a flight, and that the calculation of time starts from when an individual takes the test until a passenger reaches intended destination.
 

Many airlines adopt the same policy, asking passengers to show a 48-hour valid test before boarding.
 

旅客核酸报告过期3分钟被拒登机?航空公司回应来了

“48小时的核酸我就差3分钟,国家规定核酸证明就是让你拿时间一分一秒的在这卡了?”
 

6月13日,一男子在成都天府机场情绪崩溃,自称因其48小时核酸报告过期3分钟,而无法乘坐东航的MU6395成都天府——太原武宿的航班,他拍下与东方航空地服工作人员沟通的视频,后上传网络,认为东航四川分公司地服工作人员太过死板。
 

6月16日,中国东方航空公司通过官微回应称,该旅客与两位旅客同行,不止超计划落地时间3分钟,在12日新做核酸结果查询到报告后,第一时间引导旅客安检登机,后因舱门关闭无法登机,安排贵宾室休息并改签至当天的MU5642航班成行。东航表示,据核实,网传信息不实。

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