According to “China Railway“The official public account news, since August 22, the railway department has further optimized and improved the passenger information service function of 12306.
On the basis of the original information on ticket purchase, refund, rebooking, train outage and recovery to passengers, new information such as additional temporary passenger trains in the same direction, late reminders, and changes in ticket inspection locations will be added.
On the basis of only pushing service information to ticket buyers in the past, push service information to passengers. After optimization and adjustment, the railway information service will focus on reaching all passengers.
According to the needs of passengers, push messages through WeChat, Alipay and 12306 mobile app. For passengers who have not turned on WeChat and Alipay message notifications, service information will be pushed through mobile phone text messages.
