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Passengers at Hangzhou railway station break glass door to escape congestion
Published on: 2024-04-08
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A glass door at Hangzhou Railway Station was forcibly opened by passengers during an attempt to escape congestion on Saturday, the last day of China's Qingming Festival, or Tomb-Sweeping Day. Railway authorities have apologized and no injuries were reported.
 

A video circulating online showed a man forcefully opening a locked glass door at Hangzhou South Railway Station as a large number of people flooded the station.
 

The video quickly went viral online. Hangzhou railway authorities revealed that two trains arrived at the same time on Saturday night, leading to a large number of passengers trying to leave the station
 

A passenger even accidentally fell down an escalator while leaving the station. Station staff promptly activated the brake button, organizing passengers to quickly leave the area with no injuries reported.
 

Rail authorities also apologized for the temporary chaos, and vowed to strengthen organization for future peaks.
 

Following the incident, media quoted staff from the station as saying that a music concert in the city led to the large number of passengers amassed at the station.
 

火车站出站口拥堵乘客自行打开玻璃门疏散铁路杭州站:深表歉意

4月6日晚,清明假期返程高峰,杭州南站大批旅客短时间集中发生拥挤。出闸口险些发生踩踏事件,多名乘坐扶梯乘客摔倒被压。
 

有目击者称,前面的人动不了,不断有旅客乘坐扶梯下行,前面的人摔倒,紧接着有人压在身上。幸好有人紧急制动扶梯,又有人将玻璃门破开疏散人群。
 

4月7日,上海铁路局杭州站官方微博@铁路杭州站回应网络流传“杭州南站出站口拥堵”视频:经查,视频内容为4月6日21时20分左右,杭州南站北3出站口画面。该时段有2趟列车相继到达,旅客集中到站下车。在出站过程中,11号站台出站自动扶梯落地处一名旅客不慎摔倒,车站工作人员第一时间启动自动扶梯制动按钮,组织旅客快速出站,无人员受伤。

@铁路杭州站表示,由于其工作不到位,影响了旅客出站秩序,车站深表歉意。后续车站将进一步加强现场客流组织,努力改善服务,使旅客出行更加安全顺畅。

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