HNA Tourism Group made an interesting observation on its cruise ship Henna: While Western cruise-ship customers love lying on the deck taking in the sun; many Chinese travellers follow a decidedly Chinese pursuit and gather to play mah-jong below deck.
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So the company has prepared mah-jong sets on the ship in case people ask for them. "With more Chinese tourists travelling abroad, we have to respect their special demands," the company says.
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Henna is the first cruise ship owned by a Chinese company, and so far it has sailed relatively short distances, between Sanya and Vietnam, Tianjin and Japan, Shanghai and Taiwan and Haikou and Vietnam.
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Established in Beijing in 2007, HNA Tourism operates in more than 20 countries in Europe, America and Asia, serving around 1.6 million tourists last year.
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Under the tutelage of its parent company HNA Group, which operates air transportation, real estate, retail, financial services, tourism and logistics, HNA Tourism has quickly grown into a tourism service conglomerate operating airlines, cruises, financing platforms and hotels.