BT Group, Britain's biggest broadband and mobile provider, will cut up to 55,000 jobs including contractors by 2030 - potentially over 40% of its workforce - as it completes its fibre roll-out and adapts to new technologies such as AI.
The company has been working through a transformation plan to build a national fibre network under boss Philip Jansen, as well as rolling out high-speed 5G mobile services.
Jansen said after completing the fibre roll-out, digitising the way it worked, adopting artificial intelligence (AI) and simplifying its structure, BT would rely on a much smaller workforce and significantly reduced cost base by the end of the 2020s.