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Want Your Ofo Deposit Back? Invite your friends
Published on: 2021-11-22
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The debt-ridden bike-sharing platform ofo reportedly asked users to add credit or invite more friends to use the app in order to get the deposit back without waiting in line.
 

"Get 2.5-yuan deposit back by adding more credit." "The more friends you invite, the quicker deposit can flow back to your account." Such advertisements have triggered widespread controversy among Chinese who had a hard time retrieving their deposit back from the ofo.
 

Some said this reminded them of some of the tricks ofo played in 2019. The debt-ridden company had told users that they could get back part of the deposit without waiting in line if they shopped on platforms recommended by the ofo app.
 

"Getting deposit back is the lawful right of users! I won't give ofo a second chance to defraud my friends," said one netizen on Sina Weibo, China's Twitter-like social media platform where the hashtag "ofo returning deposit" has become a hot topic with more that 74 million views and comments as of press time.
 

The period from 2015 to 2018 has seen the rise and fall of this bike-sharing platform, with its affiliated companies listed as the defaulted executor by the court several times since 2018.
 

Over 16 million users are still waiting in line for the return of deposit, which ranges from 99 yuan to 199 yuan.
 

拉好友还是拉仇人?ofo退押新套路被骂上热搜

2019年宣告破产的ofo,每隔一段时间就会因为退押金的骚操作进入人们视野,又无一例外的引发争议和质疑。
 

近日,有网友反映,ofo APP推出“拉好友,帮你退押金”功能,称“邀请好友越多,退押金越快,不封顶”,除此之外还有“好友下单奖励”、“10元特惠充值”等功能,具体介绍分别为“单单有奖,最高奖励购物金额的40%”,“充值成功,立即退2.5元押金”。
 

“若是真的有钱退也就罢了,然而退押金排队本就遥遥无期,还要拉人入坑,这究竟是拉好友还是拉仇人?”有网友如此评论。
 

据ofo的App数据中显示,至今仍有1500多万名用户在等待退押金,押金金额从99元至199元不等。按照99元来计算,待偿押金也高达14.85亿元。在众多消费者面临退押金难题的情况下,ofo公司不是想方设法退还押金,而是生出“拉好友帮退押金”的馊主意,显然有再次“割韭菜”的嫌疑。
 

在特定消费场景中,押金的存在有一定的合理性,如住宿时需要缴纳一定押金,租用共享单车等商品或服务时需要缴纳押金,主要是为了避免部分消费者无故损坏商品后商家的损失难以弥补。只要消费者按照约定使用商品,无损毁等行为,商家就应及时退还押金,这是不可推卸的法定义务,更是应遵循的信用底线。
 

经营者变着法子不退押金,或者设置退押金障碍和条款的做法,严重侵犯了消费者的公平交易权。根据《消费者权益保护法》,经营者对消费者提出的修理、重作、更换、退货、补足商品数量、退还货款和服务费用或者赔偿损失的要求,故意拖延或者无理拒绝的,除应当承担民事责任外,由工商行政管理部门或者其他有关行政部门责令改正,可以根据情节单处或者并处警告、没收违法所得、处以违法所得1倍以上10倍以下罚款,没有违法所得的,处以50万元以下罚款;情节严重的,责令停业整顿、吊销营业执照。

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