Starbucks has opened its first sign language store in Tianjin, dedicated to offering employment and career advancement opportunities for the deaf and hard of hearing community.
With its 13 baristas (six hard of hearing, seven with full hearing abilities), the store will serve as a welcoming hub for those passionate about improving accessibility and experiences for all.
The store is equipped with a customized ordering system. Customers and partners will be able to communicate using notepads and two-way digital displays. An electronic board will tell customers when their orders are ready.