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Starbucks opens first sign language store in Tianjin
Published on: 2021-11-23
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Starbucks has opened its first sign language store in Tianjin, dedicated to offering employment and career advancement opportunities for the deaf and hard of hearing community.
 

With its 13 baristas (six hard of hearing, seven with full hearing abilities), the store will serve as a welcoming hub for those passionate about improving accessibility and experiences for all.
 

The store is equipped with a customized ordering system. Customers and partners will be able to communicate using notepads and two-way digital displays. An electronic board will tell customers when their orders are ready.
 

星巴克手语门店亮相津门

11月20日,星巴克天津首家、全国第七家手语门店即将正式亮相津门,门店内拥有6位听障咖啡师和7位健听咖啡师,通过每一杯咖啡传递“无声”的爱和独特的星巴克体验。
 

门店拥有经过重新设计的整套点单系统,确保为顾客提供和其它门店一样高效便捷。双面点单屏清晰地呈现点单内容和客制化细节,智能语音助手帮助顾客与伙伴更准确的沟通,顾客可通过出饮台上方的大屏幕了解自己的订单状态,而当听障伙伴递出咖啡时,会比出“谢谢”的手语,用无声的方式与顾客彼此连接。

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