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McDonald's apologizes after customer labeled 'dumbass' on receipt
Published on: 2024-04-29
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A McDonald's in Nantong has apologized to a customer after the word "dumbass" was written on his receipt for a refund. The two parties have reached an understanding.

According to Nantong Traffic Radio, the customer, with the last name Li, ordered a meal on April 24 at the McDonald's Hepingqiao store in Nantong, Jiangsu Province. This meal included a drink, which spilt because of a faulty cup.

Li contacted staff and requested a refund, which was approved.

Upon receiving the refund notification, Li discovered that the reason listed for the refund was: "The customer is a dumbass."

Li contacted McDonald's China's customer service hotline to lodge a complaint.



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